Regional Migration Health Informatics Officer Vacancy-Job Ref: ACJOIOM/0412/2020104

Regional Migration Health Informatics Officer Vacancy-Job Ref: ACJOIOM/0412/2020104

Amman (Jordan)

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading
UN agency in the field of migration, works closely with governmental, intergovernmental and
non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the
benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive work environment. Read more about diversity and
Applications are welcome from first- and second-tier candidates, particularly qualified female
candidates as well as applications from the non-represented member countries of IOM. For all
IOM vacancies, applications from qualified and eligible first-tier candidates are considered
before those of qualified and eligible second-tier candidates in the selection process.
For the purpose of this vacancy, the following are considered first-tier candidates:
1. Internal candidates
2. Candidates from the following non-represented member states:
Antigua and Barbuda; Aruba (Netherlands); Botswana; Cabo Verde; Comoros;
Congo (the); Cook Islands; Cuba; Fiji; Gabon; Guinea-Bissau; Guyana;
Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People’s
Democratic Republic (the); Latvia; Libya; Luxembourg; Marshall Islands;
Micronesia (Federated States of); Montenegro; Namibia; Nauru; Palau;
Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines;
Samoa; Sao Tome and Principe; Seychelles; Solomon Islands; Suriname; The
Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu
Second tier candidates include:
All external candidates, except candidates from non-represented member states.
Context:
Under the overall supervision of the Regional Health Assessment Programme Coordinator and
direct supervision of the Deputy Regional Health Assessment Coordinator, and in close
cooperation and liaison with Migration Health Informatics (MHI) team, the successful candidate
will be responsible for carrying out the following duties and responsibilities in Amman, Jordan in
particular and in the MENA Region in general.
Core Functions / Responsibilities:
1. Organize and manage comprehensive data collection, analysis and reporting system for all
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Migration Health Assessments related operations in MENA, including:
a. Regulating and standardizing data entry software applications and protocols across the
Region;
b. Performing and reporting the regular analysis of key performance indicators, and various
reports in the reporting tools (including but not limited to, MiMOSA, Power BI, LIMS, PIMS, IMS,
Telerad, GIRS, etc.) pertaining to migrant flow, quality and risk management, service efficiency,
and client satisfaction – including active monitoring of trends;
c. Creating evidence-based suggestions based on aggregated medical data for required actions
in regional migration health policy;
d. Participating in the development and update quality control mechanisms and reporting
systems for the migration health assessment programmes (HAP) in MENA;
e. Suggesting improvements to strengthen internal control mechanisms; providing inputs for
new procedures to complement and/or adapting existing instructions to achieve streamlining
efficiencies;
f. Contributing to the planning and monitoring of health assessment operations in MENA. This
may include assisting senior regional Migration Health Division (MHD) manager in planning and
coordinating activities with IOM Operations and field staff, counterparts as well as IOM and
non-IOM panel physicians;
g. Ensuring the preparation and submission of monthly statistics on Health Assessments
performed by IOM MHD MENA;
h. Providing data processing support to the MHD locations in the Region as needs arise;
i. Exercising and overseeing data cleaning activities to identify reliable information from the
various MHD datasets; and,
j. Reviewing regularly MHD forms to ensure adequate and correct information are recorded to
generate useful data based information.
2. Oversee the Regional Data Team and train the Migration Health Processing staff in the
Region as needed:
a. Organizing the Migration Health Processing Assistants Roster;
b. Assigning various duties in the Regional Data unit as well as actively participate in day-to-day
scheduling;
c. Developing standard entry on duty training and refresher trainings as necessary for migration
health processing staff; and,
d. Performing Staff Evaluation System for the staff directly managed by the incumbent and
provide SES recommendations on particular staff to other managers.
3. Participate in the development and up-to-dating MHD Standard Operating Procedures
(SOP’s) in relation to data management and reporting.
4. Monitor and update MHD information on the respective country MHD Websites in the Region.
5. Monitor, provide oversight and follow up purchase request forms from Regional Data Unit for
procurement of equipment and working materials for MHD.
6. Perform such other duties as may be assigned by the supervisor.
Required Qualifications and Experience:
Education
Relevant university Degree with at least four years of working experience within data
management.
Experience
• Experience with relational databases and with SQL querying language;
• Experience with Power Query and/or MS BI is an advantage;
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• Experience in managing large dynamic teams, with a customer service, IT or administrative
background;
• Previous working experience with NGOs or international organizations is an added advantage.
Skills
• High computer literacy in Windows and MS Office is mandatory, knowledge of web page
design would be an advantage;
• In-depth use of MS office applications, data collection and manipulation; and
• Knowledge of medical terminology, as well as previous secretarial and archival experience, an
added advantage.
Languages
IOM’s official languages are English, French, and Spanish.
External applicants for all positions in the Professional category are required to be proficient in
English and have at least a working knowledge of one additional UN Language (French,
Spanish, Arabic, Russian or Chinese).
For all applicants, fluency in English is required (oral and written). Working knowledge of Arabic
is an advantage.
Proficiency of language(s) required will be specifically evaluated during the selection process,
which may include written and/or oral assessments.
Notes
1
Required Competencies:
Values – all IOM staff members must abide by and demonstrate these three values:
• Inclusion and respect for diversity: respects and promotes individual and cultural
differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner
consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed
manner and exercises careful judgment in meeting day-to-day challenges.
Core Competencies – behavioural indicators level 2
• Teamwork: develops and promotes effective collaboration within and across units to achieve
shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely
manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and
innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes
responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains
complex matters in an informative, inspiring and motivational way.
Managerial Competencies – behavioural indicators level 2
• Leadership: provides a clear sense of direction, leads by example and demonstrates the
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ability to carry out the organization’s vision; assists others to realize and develop their potential.
• Empowering others & building trust: creates an atmosphere of trust and an enabling
environment where staff can contribute their best and develop their potential.
Competencies will be assessed during a competency-based interview.
Other:
Internationally recruited professional staff are required to be mobile.
Any offer made to the candidate in relation to this vacancy notice is subject to funding
confirmation.
This selection process may be used to staff similar positions in various duty stations.
Recommended candidates endorsed by the Appointments and Postings Board will remain
eligible to be appointed in a similar position for a period of 24 months.
The list of NMS countries above includes all IOM Member States which are non-represented in
the Professional Category of staff members. For this staff category, candidates who are
nationals of the duty station’s country and who do not have prior experience outside the duty
station’s country as staff member in the Professional category cannot be considered eligible.

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